On Saturday, January 17, beginning at 5:00 AM, one of the upstream internet providers for Scott Managed Services (SMS) blended internet will perform a network upgrade in the Scott Data Center (SDC). We have been informed that this maintenance window will last 2 hours, ending at 7:00 AM Saturday. No action is required by you or your team.
Our Service Delivery team has reviewed these changes and determined that your service will have minimal impact as traffic will automatically switch to our other upstream provider. You may see a few packets drop or connections reset as traffic reroutes. Please contact us if you notice anything more than that and reference ticket # 13427.
SMS resources will be onsite and engaged with the internet provider throughout the maintenance process. No significant disruption is expected during this maintenance window. Please contact us If you have any questions about this maintenance or want to make changes to your listed points of contact.
Scheduled Maintenance Details:
START: Saturday, January 14, 05:00 CST (5:00 AM)
FINISH: Saturday, January 14, 07:00 CST (7:00 AM)
Web Portal - support.scottdatacenter.com
Email - email@example.com
Phone - 402-505-7800, option 4
*Option 4 will be answered by our 24x7 NOC
This maintenance was completed successfully on 2023-01-14 at 5:34am CST